Cookie Policy
Last updated: July 30, 2026
1. What are Cookies
Cookies are small text files stored on your device when you visit websites. They are used for:
- Recognizing your device
- Storing preferences
- Improving browsing experience
- Analyzing website usage
Legal Framework
This policy complies with:
- ePrivacy Directive 2002/58/EC
- Greek Law 3471/2006
- GDPR (Regulation 2016/679)
2. Cookie Categories
Strictly Necessary
Required for basic website functionality. No consent needed.
| Name | Purpose | Duration |
|---|---|---|
| refreshToken | User authentication | 7 days |
| has_session | Indicates an active session (so logged-out visitors are not asked to renew a sign-in) | 7 days |
| __stripe_mid | Payment fraud prevention | 1 year |
Functional Cookies
We do not use functional cookies. The language of the website is determined by the URL (e.g. /en for English) and is not stored on your device, and the website has no light/dark theme option. For the same reason, the consent banner only offers the Analytics and Marketing categories.
Analytics Cookies
Help us understand how you use the website. Require consent.
| Name | Provider | Duration |
|---|---|---|
| _ga | Google Analytics | 2 years |
| _gid | Google Analytics | 24 hours |
| _clck | Microsoft Clarity | 1 year |
| _clsk | Microsoft Clarity | 1 day |
Note: Microsoft Clarity (behavior analytics - heatmaps/session recordings) may store additional identifiers (e.g. MUID, CLID) with a maximum duration of 1 year. All analytics cookies load only after your consent.
Marketing Cookies
Used to measure advertising effectiveness and for marketing communication. Require consent and load only after your acceptance.
| Name | Provider | Purpose | Duration |
|---|---|---|---|
| _fbp | Meta (Facebook Pixel) | Browser identification for measurement & advertising | 3 months |
| _fbc | Meta (Facebook Pixel) | Click attribution from Meta ads (stores fbclid) | 1 year |
| __kla_id | Klaviyo | Visitor identification for marketing automation | 2 years |
3. Managing Cookies
Via Cookie Banner
When you first visit, you can accept or reject optional cookies via our cookie banner.
Via Browser Settings
You can block/delete cookies through your browser:
- Chrome: Settings → Privacy → Cookies
- Firefox: Preferences → Privacy → Cookies
- Safari: Preferences → Privacy → Cookies
- Edge: Settings → Privacy → Cookies
Opt-out Links
4. Third-Party Cookies
The providers below relate to cookies/tracking. For the complete list of all recipients of your data (including Resend, Neon, Sentry, Vercel) see the Privacy Policy §4.
- Stripe: Payment processing (necessary)
- Google Analytics: Website analytics (optional, USA - EU-US DPF)
- Microsoft Clarity: User behavior analytics (optional, USA - EU-US DPF) — opt-out: clarity.microsoft.com
- Meta (Facebook Pixel & Conversions API): Marketing & advertising (optional, EEA/USA - EU-US DPF, SCCs). The Pixel (browser) sets the
_fbp&_fbccookies and sends events from your device. The Conversions API (server-side) sends, for the same event, corresponding data directly from our servers to Meta, with SHA-256 hashed identifiers where available (email, phone, name), plus the visit's IP address and user agent. A sharedevent_idis used so Meta does not double-count the same event (deduplication). All of the above require Marketing consent and stop immediately when you withdraw it. - Klaviyo: Email/SMS marketing automation (optional, USA - EU-US DPF, SCCs)
These services have their own privacy policies. All optional cookies load only after your consent and can be withdrawn anytime via "Cookie Settings".
5. Local Storage
We also use the browser's Local Storage for:
| Key | Purpose |
|---|---|
| token | Sign-in access token (15-minute lifetime) |
| cookie-consent-v2 | Your cookie choices. No expiry date — it stays until you withdraw consent or clear your browser data |
| userAvatar | Cache of your profile picture, so it appears instantly in the menu |
| referralCode | Referral code, when you arrive from an invitation link |
| partnely_visitor_id | Anonymous identifier so feedback submissions are not lost |
pendingRfqDraft, partnely_message_intent, partnely.pendingQuickReply, onboarding_*, password-reminder-dismissed | Form drafts and progress: unfinished quote requests, messages, onboarding steps and dismissed reminders, so you do not lose what you have filled in |
The Local Storage above is strictly necessary for sign-in and core functionality, so it does not require consent. Note that our consent mechanism (cookie-consent-v2, together with the older keys cookie-consent and cookie-consent-date) is not limited to cookies: it covers any storage of, or access to, information on your device(cookies, Local Storage and similar technologies) under Article 5(3) of the ePrivacy Directive. Anything falling into non-necessarycategories (Analytics, Marketing) — whether stored in a cookie or in Local Storage — is activated only after your consent and can be withdrawn at any time via "Cookie Settings".
6. Changes to This Policy
We may update this policy. Check the "Last updated" date above. Major changes will be notified via email.
7. Contact
Questions about cookies? Contact us:
- Email: info@partnely.com
- Data Protection Contact: gdpr@partnely.com
- Phone: +30 210 4449 059